Interaction Design, Inc. - Management/Leadership Skills

Basic Team Skills

Focuses on goals, feedback, and meetings.

Cross-Functional Collaboration

Getting two or more departments or divisions committed to the same goals is essential for implementing corporate strategy but is rarely given the priority it deserves. This process, utilizing storyboard planning methods, brings leaders and influencers from both groups into a new understanding of their shared objectives while they address the conformity dynamics and we/they attitudes that are holding the "larger" team back.

High-Impact Meeting Workshop

Implementing the "E" Word: The Two Sides of Empowerment

This is a hands-on exploration of how individual contributors and leaders can empower themselves and support others with new levels of creativity, confidence and efficiency.

Involvement

Uses CLIFFS Strategies

Connecting Employees with Customers
Leadership Roles for Employees
Ideas from Employees: Using and Multiplying Them
Family Involvement
Feedback
Sharing Data (Financial and Customer Measures)

Organization Change Overview

Interaction Design is pleased to provide an overview workshop for executives interested in the nuts and bolts of the change process. Important research findings about successful change projects are presented along with a number of practical strategies for moving a large "system" of interacting groups and individuals.

Organize for Results: Time Management and Efficiency Skills

This class includes practical information about time management, priority setting, and how to organize your work activities for greatest ease, speed, and success. A variety of approaches are discussed and applied appropriately to each participant’s unique workflow.

Quality Six Sigma Skills

This session is designed specifically to complement Six Sigma Quality programs for service or manufacturing settings. It highlights the crucial interaction skills such as decisions-based-on-data and feedback that must be fully operational if continuous improvement is to occur. Proven quality methods are introduced and applied to team processes.

Quick-Start Team Launch

Quick-Start Team Launch jump starts newly formed teams using the Six-Pack skills. After clarifying the team mission, "ground rules" are set in each area for how to optimize team efficiency, and individuals share plans for enhancing team performance.

Strategic Planning

A thick document that represents the best executive thinking about where the company is headed isn't the same thing as key people knowing and communicating the four or five things they'll need to be doing differently in the next couple of years. Interaction Design helps the executive team crystallize the needed changes so that all follow-up actions with managers and employees lead to the step-by-step accomplishment of change.

Strategy Jump-Start

Team Excellence: Leading Teamwalk vs. Teamtalk

Team Skills Six-Pack Module

Skills are Goals, Input, Decisions, Constructive Conflict, Effective Feedback, and Meetings

Teambuilding

Applying these leadership skills in operating teams is what drives strategy implementation toward bottom line success. Intact teams are guided through an examination of their own goals and ways of operating so that focus, commitment, coordination, and an ongoing method for feedback are established. The session focuses on selecting and planning specific actions that have measurable impact on quarterly results.

Work Solution Collaboration

Based on GE's successful "work-out" improvement approach, this strategy for productive changes in the work unit brings cross-functional teams together to examine specific work processes and recommend efficient changes such as the elimination of unnecessary procedures, work simplification, and smoother coordination with other functions. Managers in all involved areas are present for key portions of the workshop so that (unlike quality circles and suggestion programs) decisions are made on the spot and implementation begun.